In-Warranty Service

UPS Servis is authorized service center and we provide all necessary support for products manufactured by the following brands:

Makelsan, Turkey -

Socomec, France –

Tescom,  Turkey -

Tripp Lite, USA –

Warranty period and conditions are defined by those brands, ergo warranty support executed according to the rules and requirements of particular manufacturer. However general terms and requirements applied to all products.

All devices where client claims warranty support must be accompanied either by warranty card or (and) by proof of purchase (invoice, receipt, bill) with sign and stamp of seller and clear indication of a place and fate of purchase.

Warranty support covers only cases with defined factory originated defects and malfunctions. Warranty does not apply to normal wear or to damage resulting from accident, misuse, abuse or neglect. All devices with physical damage are subject to denial of a warranty support.

Resolution of warranty repairs are performed by repair OR by replacements of faulty devices depending on a model and manufacturer’s rules and regulations.

UPS Servis uses only original spare parts or third party spare parts and other components approved by manufacturer.

Warranty for repaired parts and replaced models provided accordingly to manufacturer’s rules and regulations.

All In-Warranty repairs and services provided only at our own service facility, i.e. only off-site warranty service is free of charge. Any on-site warranty service is chargeable unless other terms are agreed with a client.